Corporate philosophy of this facility

Kusatsu Hotel's corporate philosophy

From Rikyu's seven rules

① Make tea the way you like your clothes.
"When interacting with customers, consider the other person's feelings and situation."

② Place the charcoal so that the water boils.
“Value preparation and planning."

③ Like flowers in the field
"Know the essence and express things more concisely"

④ Cool in summer and warm in winter
"Hospitality is about caring for others and valuing your friends."

⑤ Set the deadline early
"Relaxation depends on one's own thoughts"

⑥ Prepare an umbrella without shaking it
"Preparations are made in anticipation of everyone's worries."

⑦ Be considerate of your customers
``When approaching anything, always have an innocent heart.With an honest attitude.”

We will cherish the past 100 years and move forward into the next 100 years.

2023 Representative Toru Kuroiwa